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Frequently asked questions
Products
Products on demand
Orders & Shipping
Prices & Promotions
Account & Login
Product Return and Refund
Customer Support
KOR Store mainly offers Korean video games, audio and video items (CDs, DVDs), books and many other related products. We also offer a selection of Japanese items in these same categories.
Yes. All products offered for sale on KOR Store are kept in stock and are ready to be shipped within 24 to 48 hours, unless they are clearly marked as “Out of stock” on the product page.
Unless otherwise stated, all products sold on korstore.net are 100% authentic. Photos on the site correspond to the actual products offered for sale.
Products of our Online Store are:
Shipped from France, unless stated otherwise in the product page details.
Other products sourced and ordered at the Customer’s request can, at the Customer’s choice, be:
Shipped from South Korea;
Imported into France and shipped from France: this option is longer but more economical and is recommended for Customers located within the European Union, since in this case KOR Store bears the import customs fees and the Customer does not have to pay any additional fees beyond the approved and paid quote (For Customers located outside the European Union, this method is not recommended, as shipping costs from France and final customs duties/taxes that may be charged in the destination country, and that are payable by the Customer, can significantly increase the final cost of the Product).
KOR Store offers these two different shipping options for products sourced on demand in order to provide the most competitive prices for every Customer.
This information is important because it affects delivery times and possible customs fees.
For more details about shipping methods and times, as well as customs fee liability, please refer to "Article 10 Delivery" of our GTC.
Condition Grade:
New = brand new / sealed
Mint = like new
Near mint = close to new
Good = used but overall good condition
Loose = no box & no manual
Region Codes:
KOR = Korean version
JAP = Japanese version
EUR = European version
FR = French version
US/USA = American version
ASI = Asian version (China/Hong Kong etc.)
Customers can submit a buyback request for eligible products (video games, CDs, DVDs) via the “Request Form”, with detailed description and pictures showing the full condition of the products, as well as all their content.
KOR Store will assess the product and, if interested, provide a non‑binding buyback offer with one month validity.
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